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Delivery Information

We want to ensure your items arrive in perfect condition, so all our orders are carefully packed in boxes or tough padded bags (depending on the size, weight and type of items). 

We strive to ship out your order delivered by Australia Post within the same business day, depending on where you live delivery times will vary.

 

Destination

Via Australia Post

ESTIMATED delivery time *

Sydney

next working day

Queensland, Melbourne

1-3 working days

Adelaide, Perth, Hobart, Darwin

3-5 working days

Other locations within Australia

4-6 working days

 

*These times are estimates only based on information supplied to us by Australia Post. Unfortunately we cannot guarantee these times because once your parcel leaves our warehouse it is outside our control. In the event of a delivery going missing, we'll do everything we can to track it down promptly. Australia Post can take up to 10 days to locate missing parcels

 

Schedule of charges

 

- The amount charged is calculated against the total value of the order.

 

 

STANDARD POST

For delivery within

Australia

Order value:

If ordering by Mail/phone

Website orders

Up to $30.00 

$7.95

$6.95

$30.00 - $70.00

$11.95

$10.95

 

 

 

 

 

We want to make sure you are completely satisfied with your purchase from Arts Media Productions, if you are not completely happy with our product, you may return any item you have received from us for a full refund, under the following conditions:

- The item is returned within 28 days of receiving your order.

- Items must be returned in new and saleable condition with all packaging and accessories

Please return goods to us with your original receipt, explaining the reason for return. If it is a high value item then we recommend you use a registered mail service for its return, as we cannot refund goods that are not received due to being lost in the post.

We will replace or refund the original cost of the goods when returned in perfect condition. Postage costs will only be refunded in the case of faulty goods.